No Refunds on Digital Products
As all our products are digital and instantly accessible upon purchase, we do not offer refunds or returns under any circumstances. Once a purchase is made, it is considered final.
Exceptional Circumstances
Refunds may only be considered in cases where:
- You were charged incorrectly (e.g., duplicate payments).
- The product was not delivered due to an issue on our end.
If you believe your case falls under these exceptions, please contact us via our support ticket system with proof of purchase.
Quality Assurance & Support
We stand by the quality of our digital products. If you encounter technical issues, our team is available to provide support and assistance in resolving them.
By making a purchase, you agree to this No Refund Policy. If you have any questions, feel free to reach out to our support team.
Need help?
Contact us at chat@fivemcompounds.co.uk for questions related to refunds and returns.
Terms & Conditions
1. Acceptance of Terms
By purchasing or using any of our digital products, you agree to abide by these Terms & Conditions. Failure to comply may result in a ban from future purchases and legal action if necessary.
2. Ownership & Usage Rights
- All assets, including MLOs, compounds, scripts, and modifications, remain the intellectual property of our development team.
- Purchases grant you a license for personal use only within your FiveM server.
- You are not permitted to share, resell, copy, redistribute, or modify our assets in any way.
3. No Refund Policy
Due to the digital nature of our products, all sales are final, and refunds will not be provided (except in rare cases, such as duplicate payments).
4. Support & Updates
- We provide limited support to ensure your purchased assets function correctly.
- Updates and fixes may be provided at our discretion but are not guaranteed for all products.
5. Breach of Terms
- Any attempt to share, resell, or modify our assets without permission will result in a permanent ban from future purchases.
- Legal action may be pursued in cases of severe violations of these terms.
6. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. It is your responsibility to check for updates.
By purchasing or using our products, you acknowledge and agree to these Terms & Conditions. If you have any questions, please contact our support team.